Conflict Management Consultants Inc

K. W. Stephen Cheung

 

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Fax: 519 253 6161
Phone: 519 977 5100
 

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Mediation Process Proposed for Grain Shipping (11/05/08)
Keith Seat

Montana farmers are considering a proposal to use mediation to resolve disputes over grain freight rates with BNSF Railway. Grain producers currently are not considered shippers by the Surface Transportation Board despite paying the freight, and must rely on grain elevator companies to file cases. The proposed agreement with BNSF would first rely on mediation and then resolve any remaining issues with binding arbitration by an independent arbitration board.

Great Falls Tribune (October 16, 2008)


Using Creativity When Negotiating Commercial Disputes – A Challenge For Lawyers? (10/14/08)
Anke Meier
The article entitled “Using Creativity when Negotiating Commercial Disputes – A Challenge for Lawyers?” raises the question if and how lawyers should use creative tools when negotiating disputes in an area of law which typically is highly competitive and litigated.


KISS Mediators Rock ABA Conference: Why Would Three Self-Respecting Professional Mediators Play Dress-Up? (10/14/08)
Lee Jay Berman
An interesting name for an ABA conference session, but what does rock and roll have to do with mediation? Answer: it was about a taking a Rock-N-Roll attitude toward mediating commercial cases. But why the make-up?


Mandatory Mediation Programs Help Homeowners Facing Foreclosure (10/14/08)
Jeffrey Krivis, Mariam Zadeh
In light of all the recent dismal activity in the housing market, states across the nation are responding with mandatory mediation programs to provide some form of relief to struggling homeowners.


Can settlement orientated mediators like me cherry pick from transformative process? (10/06/08)
Geoff Sharp
Like many commercial mediators I fall in and out of love with transformative mediation all the time.


Detailed Mediation Agreement Flips City Council on Commercial Development (9/23/08)
Keith Seat

After a 74-acre commercial project was blocked by the Columbia (MO) City Council, the developer entered into mediation with two neighborhood associations and, after nearly a month of negotiations, agreed to add a layer of restrictions on the development, which was sufficient to obtain City Council approval. The developer concluded that the mediation process improved plans for the development, but one of the neighborhood association leaders expressed frustration by the confidentiality of the mediation process when dealing with community issues.

Columbia Daily Tribune (August 19, 2008); Columbia Daily Tribune (August 17, 2008); Columbia Daily Tribune(July 11, 2008) (Subscription Required)


Commercial Mediation Survey (9/10/08)
Geoff Sharp
Over the last couple of months I have polled, in a fairly unscientific way, some busy commercial litigators who I know to integrate mediation into their practice rather than simply using it to fight fires in an ad hoc kind of way.You may be interested in their answers to questions like these;>Rank the relative significance of these factors when picking a mediator
>Rank the relative significance of these factors when picking...


Evaluative Mediation Techniques Help Achieve Success (9/01/08)
Jeff Kichaven
A March 2008 report of the American Bar Association's Task Force on Improving the Quality of Mediation confirms what is obvious to all who participate in commercial mediation: There is "overwhelming support" for the conclusion that lawyers want mediators to provide "analytical input," or, as we more commonly call it, "evaluative mediation." The marketplace has spoken.


Maryland Encourages Agricultural Mediation (8/13/08)
Keith Seat

The Maryland Department of Agriculture is encouraging farmers to mediate disputes with neighbors, family, government agencies and lenders using the Maryland Agricultural Conflict Resolution Service (ACReS). Mediation services are available at modest or no cost, depending on income levels, with a free initial consultation and shared costs if additional sessions are needed. Under state legislation passed in 2006, mediation is sometimes required prior to filing suit against an agricultural operation.

US State News (July 29, 2008) (Subscription Required)


Business Mediation:A Better Way To Resolve Workplace Conflict (8/11/08)
Marta J. Papa
In a situation where there is no process for eliminating conflict other than litigation, resentments build up and productivity plummets. Currently, we are seeing a trend toward solving conflict in the workplace through mediation rather than litigation or other more traditional methods of dispute resolution.


Negotiating Bankruptcy (8/05/08)
Victoria Pynchon
My favorite local bankruptcy mediators Ben Siegel of Buchalter (left) former bankruptcy judge Herb Katz (right)Bankruptcy mediation catches on nationwide A decade ago, there were only a handful of mediation programs in bankruptcy courts. Long associated with family law disputes, mediation programs were slow to catch on in complex business litigation, including bankruptcy cases. But that's changing. More than two-thirds of the 90 bankruptcy courts have mediation available, according to...


Connecticut Enacts Foreclosure Mediation Program in Mortgage Relief Bill (7/30/08)
Keith Seat

On June 18, Connecticut enacted wide-ranging mortgage relief and industry reform legislation, which included a foreclosure mediation program. The law requires lenders to tell delinquent borrowers about the mediation program when seeking foreclosure. If the borrower chooses mediation, lenders are required to participate, which could delay foreclosure by 60 days or longer.

Hartford Courant (June 20, 2008)


A Model Letter For A Model Mediation (7/30/08)
David Franzel
These "lessons learned" come from the experiences of highly seasoned litigators and in house counsel utilizing mediation services.


Final Rules of Civilian Board of Contract Appeals Cover ADR (7/16/08)
Keith Seat

The Civilian Board of Contract Appeals (which resulted from the 2007 consolidation of numerous contract appeals boards) published final rules to clarify procedures for alternative dispute resolution, among other things. The Board encourages ADR even on matters not before it, noting that mediation is most often used, but many other processes are available. The rules permit a panel judge to act as an ADR neutral and then (if ADR has not been fully successful) to resume work as a judge, if desired by the parties. The parties are to enter an ADR agreement specifying the neutral, the type of ADR desired, scope of related discovery and timing and location of ADR. However, use of ADR does not toll any statutes of limitation.

Wileyrein.com (May 14, 2008); Explanation of Final Rule (May 12, 2008); 48 C.F.R. 6101.54 (Subscription Required)


Debt Collector Grows Using Mediation (6/18/08)
Keith Seat

A debt recovery service in the U.K. attributes its rapid growth to focusing on mediation rather than litigation. In addition to obtaining payment, the service seeks to rebuild business relationships between its clients and their debtors, and brings a friendly approach to its work. However, the service emphasizes that it has a 100% win rate in the small number of cases it is forced to take to court.

ic Wales (U.K.) (May 30, 2008)


Corporations Encourage Mediator Diversity (6/06/08)
Keith Seat

Corporate counsel and representatives at an American Bar Association forum stated that mediation is losing its effectiveness because mediators do not have sufficient race and gender diversity, especially in employment matters. The panelists noted that the national alternative dispute resolution (ADR) providers do not offer diverse panels, and that diversity occurs when it positively impacts the bottom line. For example, Shell is introducing diversity among neutrals by contracting with certified minority and women neutrals, and by seeking more diversity at larger ADR firms.

Prudent Press Agency (Netherlands) (May 7, 2008)


Congress Negotiates the Foreclosure Crisis (5/26/08)
Victoria Pynchon
UPDATE:  IF YOU FOLLOW THIS LINK TO FORBES.COM COVERAGE OF THE FORECLOSURE CRISIS AND CLICK ON THE HIGHLIGHTED WORD "FORECLOSURE" YOU'LL FIND A WEALTH OF MATERIAL, INCLUDING VIDEOS, ON THE SUBJECT.  See, for instance, this great post on "bailing out" homeowners at the Calculated Risk Blog here (found by clicking on the Lingo bubble on the Forbes.com site above.In this morning's Los Angeles Times,  staff writer Maura Reynolds explains how -- and...


The Concept of Reciprocity in Mediation (5/19/08)
Jeff Kichaven
I received a startling e-mail from a prominent Southern California judge. The reality he reflects should cause the commercial mediation community to reject two clods of conventional wisdom. To satisfy clients, commercial mediators must learn to love—not disdain—"evaluation." Commercial mediators must also remember to love—and again, not disdain—lawyers.


Where were the mediators in the Microsoft-Yahoo negotiations? (5/19/08)
Diane J. Levin
Collaborative lawyer and ADR professional David Hoffman, in an op-ed in the Christian Science Monitor, asks, “Microsoft and Yahoo: Where were the mediators?“ David makes the strong case that mediation could have made all the difference, getting these digital technology giants to yes: In the Microsoft-Yahoo negotiations, a mediator could have helped in several concrete ways. First, since disagreements about the price of a company usually turn on financial predictions, mediators can help the...


Microsoft and Yahoo: Where Were the Mediators? (5/12/08)
Colin Rule
David Hoffman in the 5/12 Christian Science Monitor: "When Microsoft CEO Steve Ballmer met with Yahoo CEO Jerry Yang earlier this month, what kept them from making a deal? With Microsoft offering $33 per share for Yahoo's stock, and Yahoo willing to take $37, was there truly an unbridgeable gulf? The $4 gap seems trivial in comparison to the potential value of the deal. So did Microsoft and Yahoo walk away from a deal that would have made both sides better off? This type of bargaining failure...


Mediation Requirement Streamlined for Florida Homeowners Associations (3/18/08)
Keith Seat

Statutory changes in Florida have streamlined the mediation process required prior to litigation of certain disputes between homeowners and members. The aggrieved party now can contact the other party directly with a written offer to mediate as set forth in the statute and propose a choice of five certified mediators. Seeking mediation in this way tolls the statute of limitations. If the dispute goes on to litigation or arbitration, attorneys’ fees incurred in the mediation may be recovered by the prevailing party. But those who do not participate in the entire mediation process may not recover any attorneys’ fees or costs.

The News-Press (February 28, 2008); Fla. Stat. § 720.311


IP Mediator Michael Young's "Girls Gone Wild" Commentary Catches Court's Attention (3/17/08)
Victoria Pynchon
From ALTERNATIVES TO THE HIGH COST OF LITIGATION, INTERNATIONAL INSTITUTE FOR CONFLICT PREVENTION & RESOLUTION VOL. 26 NO. 3 MARCH 2008UPDATE: DESPITE MEDIATION RELATED INCARCERATION, GIRLS GONE WILD FOUNDER IS HEADED FOR MORE ADR A federal judge has rejected a recusal motion from the maker of the Girls Gone Wild videos, who challenged the judge’s impartiality for first ordering mediation, and then sending the producer to jail for contempt based on his ADR conduct. That means the ...


Capitalizing On Mediation: The Power Of Promoting Awareness For Business Efficiency (2/11/08)
Alessandra Sgubini
In today’s business market, successful and efficient businesses recognize the numerous benefits of mediation and possess the willingness to engage in cooperative negotiations with the help of an impartial third party. This article addresses the importance of promoting the awareness of mediation as an effective conflict resolution tool for businesses in all fields based on proven evidence that it saves immeasurable time and capital especially for businesses across the board.


Courageous Carriers, Meaningful Mediations (2/11/08)
Jeff Kichaven
Pity the poor plaintiff at the mediation of a third-party claim being defended under a reservation of rights. This lonely soul has been "mediated-upon" and finally lowered her settlement demand to a reasonable number. Still, no deal. The mediator spends hours with the policyholder-defendant and its insurer, but to no avail. The mediation ends, and the plaintiff is frustrated. Why was she forced to waste a day? Embittered, she and her counsel return to the litigation trenches less willing to collaborate on settlement initiatives, discovery, scheduling, or anything else. Clearly, this is a bad result.


Businesses Encouraged to Use Dispute Resolution Clauses (2/06/08)
Keith Seat

Companies are encouraged to include mediation or arbitration clauses in agreements covering their business dealings, including employment contracts, in order to avoid litigation. The widespread use of alternative dispute resolution clauses in most consumer contracts for health plans, car leases and insurance demonstrates that all businesses need to make sure their forms are updated with appropriate protections.

Business Times (January 11, 2008)

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